Contact Us

Last Updated: April 17, 2026

Company Name: 咸宁市衡邓商贸有限公司

Email: service@mail.vertrop.com

Phone: +86 16273576606

Address: 湖北省咸宁市崇阳县天城镇和平社区义桐路14号（自主申报）

Legal Representative: Qiu Jianjun

Unified Social Credit Code: 91422325MAK81FRT63

vertrop Contact Us

Welcome to contact vertrop (operated by 咸宁市衡邓商贸有限公司). We specialize in U.S. niche department store products. If you have any questions, suggestions, or requests related to your shopping experience, you can reach us through the following channels. We are dedicated to providing you with prompt and professional assistance.

1. Customer Service (Recommended Contact)

For inquiries regarding orders, shipping, pricing, taxes, or related issues, please contact our customer service team. We will respond to your requests promptly:

📩 Customer Service Email: service@mail.vertrop.com
📞 Customer Service Phone: +86 16273576606
⏰ Working Hours: Monday to Friday, 9:00 AM – 6:00 PM (UTC+8:00)
We handle inquiries immediately during working hours. Messages or emails sent outside working hours will be prioritized for response on the next business day.

2. Key Shopping Information (Friendly Tips)

To help you quickly understand essential shopping information and avoid confusion, please note:

Orders: Orders can be edited or updated via customer service within 12 hours of placement. In-stock orders are usually shipped within 1–2 business days (excluding weekends and holidays), with actual delivery taking 12-14 days.

Pricing & Taxes: All product prices include U.S. domestic taxes. The amount displayed at checkout is the final payment amount (excluding customs duties). Customs duties are determined according to your delivery location and are your responsibility.

3. Company Information